Privacy Policy

This website is provided by FH & J Alviti Ltd. hereafter referred as “our company”

This Privacy Policy (together with our terms of use and any other documents referred to on it) governs the manner in which our company collects, uses, maintains and discloses information collected from users (each, a "user") of this website ("site"). This privacy policy applies to the site and all products and services offered by our company.

Information We May Collect From You

Our Company may collect and process the following data about you:

Personal identification information
We may collect personal identification information (also referred to as personal data) from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to newsletters, fill out a form, and in connection with other activities, services, features or resources we make available on our site.

Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information
We may automatically collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized or other similar information.

Web browser cookies
Our site may use "cookies" to enhance user experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

A user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. For more information, please refer to our Cookie Policy

How We May Use Collected Information

Our Company may collect and use Users personal information for the following purposes:

To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.

To improve our site and our services
We may use feedback you provide to improve our products and services. We may also use your personal data to obtain details about website statistics and traffic to our site, to improve the overall running of our site.

To run a promotion, contest, survey or other site feature
To send users information they agreed to receive about topics we think will be of interest to them.
We may also use social plugins to give you an even better experience of our site.

To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.

To send promotional emails
We may send users emails that may include company news, updates, related product or service information, etc.

We will only do this if the user has opted in to receiving such communications or where the communications are in respect of similar products and services only.

If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or contact us at frank@frankalviti.co.uk.

To send other promotional materials
We may also contact Users with promotional information through other means where doing so is lawful (for example, we may send Users text messages where they have opted in).

If you do not wish to receive such communications, please email us at frank@frankalviti.co.uk.

How We Store Your Personal Data

All information you provide to us is stored on our secure servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.

We ask you not to share a password with anyone.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing Your Personal Information

We do not sell, trade, or rent user's personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You can also exercise the right at any time by contacting us at frank@frankalviti.co.uk.

Access To Information

You have the right to request any information we have stated is available at anytime.

With accordance to all guidlines we will no accept requests for information not pertaining to yourself. And not without adequate identification.

For access to this information contact us at frank@frankalviti.co.uk.

Data Protection

Information we may hold on our customers is held only to provide an efficient and reliable service and will only include the following information essential to the carrying out of our services: Name, trading name, billing address, delivery address (or addresses) landline number, mobile no. email address, VAT no. (for Overseas customers or where we have provided a self biller) and purchasing history of goods purchased from the seller.

No further personal information is stored by the seller.

Changes To This Privacy Policy

Our Company has the discretion to update this privacy policy at any time.

When we do, we will revise the updated date at the bottom of this page.

We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy.
If you do not agree to this policy, please do not use our site.

Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

F H & J Alviti Ltd
Burnt House Farm
Ashford Carbonell
Ludlow
Shropshire
SY8 4LD

Cookies

Cookies are small pieces of information (in the form of text files) which are sent from our website to your computer or mobile phone and which are stored on your device’s hard drive. They help you use our site more effectively, and help us assess how our site is used.

Most internet browsers (such as Internet Explorer, Mozilla Firefox or Google Chrome) give users options about cookies through their browser settings. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to and use our site.

You can find out more about cookies and how to remove them from your browser at www.aboutcookies.org

Please note that if you remove some of our cookies, you may not be able to use our site as effectively.

During your visits to our site you may notice some cookies that are not related to F J & J Alviti. You should check the third party websites for more information about these.

Here are a list of the main cookies that we use on this site, and what they do. By using this site, you agree that we can place these cookies on your device:

Our Cookies

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This is only ever yes and is used to remember whether the you have closed the cookie banner notice already so it doesn’t pop up again.

Third Party Cookies

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We use a service called Google Analytics which collects information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

For more information about these cookies, please visit: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Policy Last Updated: 01/05/18 ~ GDPR 2018